fd777 Privacy Policy

1 Introduction

fd777 ("fd777", "we", "us", "our") operates the online gaming platform accessible at fd777.today ("the Platform"). In the course of providing gaming, betting, account management, payment processing, and customer support services to players based in Bangladesh and elsewhere, fd777 necessarily collects and processes personal data relating to those players.

This Privacy Policy ("Policy") sets out in full detail what personal data fd777 collects, the purposes for which it is processed, the legal bases on which processing is conducted, the circumstances under which data may be shared with third parties, how long data is retained, the security measures in place to protect it, and the rights available to individuals whose data we hold.

This Policy applies to all personal data collected through the fd777 website, mobile-optimised browser interface, customer support channels, and any other point of contact between fd777 and its players. By creating a fd777 account, depositing funds, or placing a wager on the Platform, you confirm that you have read and accepted this Policy.

2 Personal Data We Collect

fd777 collects the following categories of personal data from players and prospective players:

2.1 Identity and Contact Data

• Full legal name as it appears on official identification documents.
• Date of birth, for the purpose of confirming that you meet the minimum age requirement of 18 years.
• Email address used to register the fd777 account.
• Mobile telephone number associated with the account.
• Residential address, including city, district, and postal code.
• Copies of government-issued identity documents (National ID card, passport, or driving licence) when submitted as part of the KYC verification process.

2.2 Financial and Transaction Data

• Mobile wallet account numbers (bKash, Nagad, Rocket, Upay) used to make deposits or receive withdrawals.
• Bank account details where bank transfer is used as a payment method.
• A record of all deposit and withdrawal transactions, including amounts in BDT, timestamps, and transaction reference numbers.
• Account balance history and wagering activity records.

2.3 Technical and Usage Data

• IP address and approximate geographic location at the time of login and gameplay.
• Device type, operating system, browser type and version.
• Session duration, page views, game interactions, and navigation paths within the Platform.
• Login timestamps and, where applicable, failed login attempt records.
• Cookie identifiers and similar tracking technologies as described in Section 9.

2.4 Communications Data

• Records of all correspondence between you and the fd777 support team, whether conducted via live chat, email, or any other channel.
• Responses to surveys, feedback forms, or promotional participation where you have chosen to engage.

3 How We Collect Your Data

fd777 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated collection: Technical and usage data collected automatically as you interact with the Platform, including through cookies, server logs, and similar technologies described in Section 9.
• Third-party payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and banking partners when a payment is initiated or received.
• Identity verification providers: Results of document verification checks conducted by third-party KYC service providers engaged by fd777 to fulfil its verification obligations.
• Fraud and security monitoring systems: Risk signals generated by automated fraud detection tools that monitor account and transaction activity for signs of abuse or unauthorised access.

4 How We Use Your Personal Data

fd777 processes personal data for the following specific purposes:

fd777 does not use personal data for any purpose incompatible with the purposes stated in this Policy. Where a new processing purpose arises that is materially different from those listed above, fd777 will update this Policy and notify affected players accordingly.

5 Legal Basis for Processing

fd777 processes personal data on one or more of the following legal bases depending on the purpose of processing:

• Contractual necessity: Processing required to perform the contract between fd777 and the player, including account creation, payment processing, and delivery of gaming services.
• Legal obligation: Processing necessary to comply with applicable legal and regulatory requirements, including anti-money laundering obligations, identity verification mandates, and responsible gaming duties.
• Legitimate interests: Processing conducted in pursuit of fd777's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by the player's privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent, principally in the context of direct marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Personal Data

fd777 does not sell, rent, or trade personal data to unaffiliated third parties for their own marketing or commercial purposes. Personal data is shared only in the following limited circumstances:

6.1 Payment Service Providers

When you make a deposit or request a withdrawal, transaction details necessary to complete the payment are shared with the relevant payment service provider — bKash, Nagad, Rocket, Upay, or a banking partner. Data shared is limited to what is strictly required to process the transaction and is governed by the privacy practices of the respective provider.

6.2 Identity Verification Providers

Where fd777 uses a third-party KYC or identity verification service, your identity documents and related data will be transmitted to that provider securely for the sole purpose of completing the verification check. These providers are contractually bound to process your data only as directed by fd777 and to maintain appropriate security standards.

6.3 Game Content Providers

Game studios and software providers (including Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, and Spribe) may receive limited technical identifiers — such as a pseudonymous player session ID — to facilitate game delivery and record keeping. No name, contact details, or financial information is shared with game providers beyond what is technically necessary.

6.4 Legal and Regulatory Disclosure

fd777 may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by applicable law, a valid court order, or where disclosure is necessary to protect the rights, property, or safety of fd777, its players, or the public.

6.5 Fraud Prevention and Security

In cases of suspected fraud, money laundering, or other criminal activity, fd777 may share relevant account and transaction data with fraud prevention agencies or banking partners for the purpose of investigation and risk mitigation.

7 Data Retention

fd777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Active account data: Retained for the full duration of the account's existence and for a minimum of five years following account closure, to satisfy legal and regulatory record-keeping obligations.
• Transaction records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Copies of KYC documents are retained for a minimum of five years following the completion of verification or the closure of the account, whichever is later.
• Customer support communications: Records of support interactions are retained for a period of three years from the date of the most recent communication in a given case.
• Marketing preference data: Consent records and marketing preference settings are retained for the duration of the account and for two years following any opt-out, to maintain an accurate suppression list.
• Technical and usage data: Anonymised or aggregated usage data may be retained indefinitely for analytical purposes. Personally identifiable technical data is deleted or anonymised within 12 months of collection where it is no longer required for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification.

8 Data Security

fd777 implements a layered security architecture to protect personal data against unauthorised access, disclosure, alteration, or destruction. The specific measures in place include:

• End-to-end 256-bit SSL/TLS encryption for all Platform communications.
• Encryption of sensitive data fields — including payment details and identity document references — at rest in fd777's database infrastructure.
• Strict role-based access controls ensuring that personal data is accessible only to fd777 personnel who have a legitimate operational need for it.
• Regular internal and third-party security assessments of Platform infrastructure and data handling procedures.
• Automated monitoring systems that detect and alert on anomalous access patterns, potential intrusions, or unusual data transfer activity.
• Secure, access-controlled data centres with physical security measures appropriate to the sensitivity of the data stored.

Notwithstanding the above measures, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. fd777 will notify affected players without undue delay in the event of a data breach that is likely to result in a high risk to their rights and freedoms, in accordance with applicable notification obligations.

9 Cookies and Tracking Technologies

fd777 uses cookies and similar technologies on the Platform to deliver a functional, secure, and personalised experience. A cookie is a small text file placed on your device by a website when you visit it. The cookies used by fd777 fall into the following categories:

9.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They maintain your session state, remember your login status across page navigations, and enable core security features. Strictly necessary cookies cannot be disabled without preventing the Platform from operating as intended.

9.2 Functional Cookies

Functional cookies allow the Platform to remember your preferences, such as your preferred language setting or display options, so that you do not need to reconfigure them on each visit. Disabling functional cookies may affect the personalisation of your experience.

9.3 Analytical Cookies

fd777 uses anonymised or pseudonymous analytical cookies to understand how players navigate the Platform — which pages are visited most frequently, where users arrive from, and how long they engage with specific content. This data is used solely to improve the Platform's design and functionality. Where third-party analytics tools are used, they are configured to prevent the transmission of personally identifiable data.

9.4 Managing Cookies

You may control or disable cookies through your browser's settings. Instructions for managing cookies are available in the help documentation of all major browsers. Please be aware that disabling certain cookies may impair the functionality of the fd777 Platform, including the ability to log in or maintain a session.

10 Your Privacy Rights

As a player whose personal data is processed by fd777, you have the following rights with respect to your data. To exercise any of these rights, please contact the fd777 support team using the contact details in Section 15.

• Right of access: You have the right to request a copy of the personal data fd777 holds about you, together with information about how it is processed.
• Right to rectification: If any personal data fd777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure: In certain circumstances, you have the right to request that fd777 delete personal data it holds about you. This right is subject to overriding legal obligations that may require fd777 to retain specific data for a minimum period as described in Section 7.
• Right to restriction of processing: You may request that fd777 restrict the processing of your personal data in specific circumstances, such as where you contest the accuracy of data held or where processing is unlawful but you prefer restriction over erasure.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where processing is based on fd777's legitimate interests, including in the context of direct marketing.
• Right to withdraw consent: Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to the withdrawal.

fd777 will respond to all valid data rights requests within a reasonable period. We may request proof of identity before actioning a request to ensure that personal data is not disclosed to an unauthorised party.

11 Children's Privacy

The fd777 Platform is strictly intended for adults aged 18 years and above. fd777 does not knowingly collect or process personal data from any individual under the age of 18. If fd777 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account closed.

If you are a parent or guardian and believe that a person under 18 in your care has registered a fd777 account or submitted personal data to the Platform, please contact fd777 immediately at [email protected] so that the matter can be investigated and resolved promptly.

12 Third-Party Links

The fd777 Platform may on occasion contain references or links to third-party websites, services, or resources. fd777 does not control those third-party properties and is not responsible for their content, privacy practices, or data collection activities. This Privacy Policy applies solely to data processed by fd777 through the fd777 Platform. Players who choose to access linked third-party services do so at their own risk and should review the privacy policies of those third parties independently.

13 Marketing Communications

With your consent, fd777 may send you promotional communications by email or SMS relating to new games, special offers, seasonal promotions, tournaments, and other Platform features. Marketing communications are sent only to players who have opted in to receive them during registration or subsequently through their account settings.

You may opt out of marketing communications at any time by:

• Adjusting your communication preferences in the notifications section of your fd777 account settings.
• Clicking the unsubscribe link included in any marketing email sent by fd777.
• Contacting the fd777 support team at [email protected] and requesting removal from all marketing lists.

Please allow up to 5 business days for an opt-out request to take full effect across all fd777 communication channels. Opting out of marketing communications does not affect transactional communications, such as account notifications, deposit confirmations, withdrawal updates, or security alerts, which are sent as a necessary part of operating your account.

14 Updates to This Privacy Policy

fd777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in the Platform's data processing practices, applicable legal requirements, or operational procedures. The current version of this Policy, bearing its effective date, is always accessible at fd777.today/privacy-policy.

Where changes to this Policy are material — meaning they significantly affect how fd777 collects, uses, or shares personal data — fd777 will notify registered players by email at least 14 days before the updated Policy takes effect. For minor changes such as clarifications or corrections that do not alter the substance of any provision, the Policy may be updated without advance notice.

Your continued use of the fd777 Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and contact support to close your account before the updated Policy comes into force.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fd777 handles your personal data, please contact the fd777 data support team. All privacy-related enquiries are handled confidentially and with priority.

Email: [email protected]

The above email address is provided as plain text. To submit a formal data rights request, please send a message from the email address registered to your fd777 account, clearly stating the nature of your request and including any information that may help us verify your identity. fd777 aims to acknowledge all privacy enquiries within 2 business days and to resolve them fully within 30 days of receipt.

Support is available 24 hours a day, 7 days a week via the fd777 live chat facility for general account and privacy enquiries.